We are committed to protecting the privacy of our clients, visitors, and customers. Learn how we protect your data in the Consumer Data Protection and Privacy Policy Guidelines Below.
Effective Date: October 27, 2024
This policy describes how we collect, use, and protect personal information, in accordance with the State of Illinois privacy requirements and applicable US federal laws. By accessing our website, you agree to the practices outlined in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, mailing address, and billing details.
- Technical Data: IP addresses, browser type, device information, and browsing patterns.
- Transaction Data: Payment details and order history if you make purchases on our site.
- Behavioral Data: Usage patterns and preferences as you navigate our website.
2. How We Use Your Information
We use your data for the following purposes:
- Service Delivery: To process orders, manage account setup, and provide requested services.
- Communication: For responses to inquiries, customer support, and updates on new products and services.
- Marketing: To inform you of our services, promotions, and updates if you consent to receive such information.
- Improvement: To analyze usage data and improve website functionality, security, and user experience.
3. Legal Basis for Processing Personal Data
We collect and use your information based on the following legal grounds:
- Performance of a Contract: Processing necessary to fulfill our obligations under service contracts.
- Legitimate Interest: Use of data to improve services, ensure security, and prevent fraud.
- Consent: For marketing communications, we request your consent, which you can withdraw at any time.
- Legal Compliance: Compliance with applicable laws, such as tax regulations or Illinois consumer protection laws.
4. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following cases:
- Service Providers: Trusted third parties who assist us in operating our website, conducting business, or servicing you, bound by confidentiality agreements.
- Legal Requirements: When necessary to comply with legal obligations, protect rights, or enforce our policies.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information:
- Encryption: Data is encrypted during transfer using SSL (Secure Socket Layer) technology.
- Access Control: Only authorized personnel have access to your personal data.
- Regular Security Audits: We regularly review our security practices and adjust them as necessary.
6. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. You may request data deletion where applicable.
7. Your Privacy Rights
Under Illinois law and applicable federal regulations, you have the following rights:
- Right to Access: You may request access to the personal data we hold about you.
- Right to Correction: You may request that we correct any inaccurate information.
- Right to Deletion: You may request the deletion of your personal data, subject to legal exceptions.
- Right to Object or Restrict Processing: You can request restrictions on how we use your data, particularly for direct marketing.
To exercise these rights, please contact us at support@msloydwrites.com.
8. Children’s Privacy
Our website is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn we have collected such data, we will promptly delete it.
9. Cookies and Tracking Technologies
Our site may use cookies to enhance user experience and analyze site performance. You may disable cookies via your browser settings, but this may limit some functionalities.
View our Cookie Policy Here.
10. Changes to This Privacy Policy
We reserve the right to update this policy periodically. We will notify you of any changes by updating the effective date at the top of this document and, where appropriate, by additional notifications.
11. Contact Us
If you have any questions about this privacy policy or would like to exercise your privacy rights, please contact us:
- Email: support@msloydwrites.com