Why I Love Twitter for Business: A User’s Perspective

Twitter is one of the world’s most popular social media networks that is in a category all its own. I love Twitter for Businesses because major companies, small businesses, celebrities, and everyone else is on Twitter, and they are all “talking” to each other. We are no longer limited by the barriers of distance or…

Read More

The GIF is turning 30 this year!!

The GIF is turning 30 this year. The GIF has provided us with a revolutionary way to communicate a large amount of information in a short video-clip format. Who knew that the GIF was a millennial? The GIF is one of my favorite forms of communicating via Social Media. When you’re trying to get “just” the…

Read More

Welcome to the New Automation Age

Josh Marsh looks at whether AI and Automation is Friend or Foe in the Customer Service Industry. Thought Provoking! When is Comes to the Economy, Automation is Buzzing The rise of robotics, artificial intelligence, and machine learning have put us on the brink of a new automation age, projected to last from 2015 to 2085,…

Read More