A look at Social Media Marketing under the Inbound Marketing umbrella
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The GIF is turning 30 this year. The GIF has provided us with a revolutionary way to communicate a large amount of information in a short video-clip format. Who knew that the GIF was a millennial? The GIF is one of my favorite forms of communicating via Social Media. When you're trying to get "just" the … Continue reading The GIF is turning 30 this year!!
Josh Marsh looks at whether AI and Automation is Friend or Foe in the Customer Service Industry. Thought Provoking! When is Comes to the Economy, Automation is Buzzing The rise of robotics, artificial intelligence, and machine learning have put us on the brink of a new automation age, projected to last from 2015 to 2085, … Continue reading Welcome to the New Automation Age
The way that businesses and consumers communicate looks drastically different than it ever has before. Gone are the days of automated customer services lines or long wait times on hold to have an issue resolved. We have now fully entered the Digital Age and along with that comes a rapidly growing new business trend called: … Continue reading Social Customer Service For Business