Josh Marsh looks at whether AI and Automation is Friend or Foe in the Customer Service Industry. Thought Provoking! When is Comes to the Economy, Automation is Buzzing The rise of robotics, artificial intelligence, and machine learning have put us on the brink of a new automation age, projected to last from 2015 to 2085, … Continue reading Welcome to the New Automation Age
This article takes a look through the eyes of The Social Media Examiner and provides us with insights on what can be expected in the Social Media Marketing Arena, from the pros. Author: Lisa D. Jenkins Are you wondering how marketing on top social media platforms will change this year? Social media is constantly evolving … Continue reading 12 Social Media Marketing Predictions for 2017 From the Pros – via The Social Media Examiner
Facebook is making Safety Check available for another purpose: Helping users access food, shelter, transportation, baby supplies, toiletries, equipment and other resources after a crisis. The new tool, called Community Help, lets people message other Facebook users directly to find or offer aid. Source: Facebook Expands 'Safety Check' To Help People Find Food, Shelter And … Continue reading Facebook Expands ‘Safety Check’ To Help People Find Food, Shelter And Transport After Crisis
-Big Data Insights and Learning Opportunities.
A simple explanation of the latest in loT analysis and additional market insights.
Industrial applications are set to be the core focus for IoT Managed Security Service Providers (MSSPs) with ABI Research forecasting overall market revenues to increase fivefold and top $11 billion in 2021.
ABI Research forecasts that the volume of data captured by IoT-connected devices will grow nearly six-fold over the forecast period and top 2,000 exabytes (2.0 zettabytes) in 2021.
ABI Research forecasts enterprise wearable shipments will grow from 30 million shipments in 2016 to nearly 147 million in 2021 with wrist-worn wearable shipments projected to triple by 2021 to reach 30 million. Body-worn devices will surge from 20 million to more than 116 million over the same period.
The way that businesses and consumers communicate looks drastically different than it ever has before. Gone are the days of automated customer services lines or long wait times on hold to have an issue resolved. We have now fully entered the Digital Age and along with that comes a rapidly growing new business trend called: … Continue reading Social Customer Service For Business
In a recent Twitter conversation, the subject of Content and what it means came up and brought up a few questions for me to ponder related to Content Writing and my understanding of the subject. I am indeed, a Content Writer, and I know what that means to me, but how do I explain it? … Continue reading Content Writing: A Writers Perspective
The role of a Social Media Manager in business is to facilitate relationships between businesses and consumers using the medium of Social Media Accounts. A good bit of our time both personally and professionally is spent using Social Media. We use Social Media for shopping, entertainment, information, communication, and then some. The main focus of … Continue reading The Social Media Manager: An Overview
I recently realized that manually managing all of my Social Media accounts was not going to work out well. Developing callouses on my typing fingers and panting like I was actually running in a marathon (while sitting perfectly still) lead me to the realization that I needed some help! Once I had this realization, I … Continue reading Social Media Management Tools Review: Hootsuite vs. Sprout Social
A look at how we share information on Social Media.
Insights on Trusting Yourself.