Social Customer Service For Business

The way that businesses and consumers communicate looks drastically different than it ever has before. Gone are the days of automated customer services lines or long wait times on hold to have an issue resolved. We have now fully entered the Digital Age and along with that comes a rapidly growing new business trend called:…

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Content Writing: A Writers Perspective

In a recent Twitter conversation, the subject of Content and what it means came up and brought up a few questions for me to ponder related to Content Writing and my understanding of the subject. I am indeed, a Content Writer, and I know what that means to me, but how do I explain it?…

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