Social Media Marketing Intro: Ms.LoydWrites

  For more information on how to get started with Ms.LoydWrites services email ms.loydwrites@gmail.com.      

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Welcome to the New Automation Age

Josh Marsh looks at whether AI and Automation is Friend or Foe in the Customer Service Industry. Thought Provoking! When is Comes to the Economy, Automation is Buzzing The rise of robotics, artificial intelligence, and machine learning have put us on the brink of a new automation age, projected to last from 2015 to 2085,…

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Social Customer Service For Business

The way that businesses and consumers communicate looks drastically different than it ever has before. Gone are the days of automated customer services lines or long wait times on hold to have an issue resolved. We have now fully entered the Digital Age and along with that comes a rapidly growing new business trend called:…

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