Have you developed an amazing product or service and now you’re wondering how to share it with the world? It sounds like you’re ready to create awesome content to reach your target audience and customers. You may be looking for the right words to say or the perfect tone to convey your excitement in sharing … Continue reading 5 Tips for Choosing the Right Content for Your Business
A look at Social Media Marketing under the Inbound Marketing umbrella
Twitter is one of the world’s most popular social media networks that is in a category all its own. I love Twitter for Businesses because major companies, small businesses, celebrities, and everyone else is on Twitter, and they are all "talking" to each other. We are no longer limited by the barriers of distance or … Continue reading Why I Love Twitter for Business: A User’s Perspective
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Josh Marsh looks at whether AI and Automation is Friend or Foe in the Customer Service Industry. Thought Provoking! When is Comes to the Economy, Automation is Buzzing The rise of robotics, artificial intelligence, and machine learning have put us on the brink of a new automation age, projected to last from 2015 to 2085, … Continue reading Welcome to the New Automation Age
The way that businesses and consumers communicate looks drastically different than it ever has before. Gone are the days of automated customer services lines or long wait times on hold to have an issue resolved. We have now fully entered the Digital Age and along with that comes a rapidly growing new business trend called: … Continue reading Social Customer Service For Business