Welcome to the New Automation Age

Josh Marsh looks at whether AI and Automation is Friend or Foe in the Customer Service Industry. Thought Provoking! When is Comes to the Economy, Automation is Buzzing The rise of robotics, artificial intelligence, and machine learning have put us on the brink of a new automation age, projected to last from 2015 to 2085,…

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IoT Leaders and Market Opportunities

Originally posted on What's The Big Data?:
Source: Forrester (HT: PTC) Industrial applications are set to be the core focus for IoT Managed Security Service Providers (MSSPs) with ABI Research forecasting overall market revenues to increase fivefold and top $11 billion in 2021. ABI Research forecasts that the volume of data captured by IoT-connected…

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